Amethyst Homes is celebrating a remarkable milestone after being awarded Gold Status by In-house Research Ltd for the fourth consecutive year. This prestigious accolade, which is based entirely on independent customer feedback, solidifies the developer’s reputation for delivering exceptional quality and service.
The In-house Research awards are a rigorous benchmark in the industry, relying on telephone surveys conducted with every customer to ensure a transparent and honest reflection of the home-buying experience.
For Amethyst Homes, the gold accolade is more than just a trophy; it reflects a culture and commitment to high standards and customer care.
This year’s data reveals a perfect score, with 100% of homebuyers stating they would recommend the developer to a friend.
Tom Weston, Chief Executive at In-house Research, praised the company’s record of accomplishment: “Buying a home is one of the most important decisions people make, so it is always rewarding to recognise housebuilders who deliver a positive experience for their customers”. Tom continues, “Our Gold Award for Customer Satisfaction recognises organisations that achieve excellent levels of customer satisfaction across the homebuying journey, from clear communication during the buying process to build quality and the support provided through aftercare. Congratulations to the Amethyst Homes team on this excellent achievement.”
The true measure of success lies in the words of those living in Amethyst homes. Recent feedback highlights the “stress-free” transition and the attention to detail provided by the team:
• “The quality of the finish is second to none, and the team were there for us every step of the way. We couldn’t be happier with our new home.”
• “From the first viewing to moving day, the communication was brilliant. It really felt like they cared about us as people, not just a sale.”
As Amethyst Homes looks toward future developments, this fourth consecutive gold award serves as a promise to new buyers that they are in the safest possible hands.
Richard Bass, Managing Director at Amethyst Homes, said: “This is proof of how hard our team works to deliver the best possible product and customer care for customers. I could not be prouder of what we have collectively achieved. Winning this for the fourth year running shows that our high standards are not just a one-off, but the foundation of everything we do.’
